This Cookie Policy explains how RELiVE247 Healthcare Private Limited ("RELiVE 24|7", "we", "us", or "our") uses cookies and similar tracking technologies on our website and mobile application. By using our platform, you consent to our use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Similar technologies include:
- Web beacons / pixels: Tiny images embedded in emails or web pages that track whether content was opened or viewed.
- Local storage: Browser-based storage used to save session preferences on your device.
- Session identifiers: Unique tokens stored in cookies to keep you logged in during a visit.
2. Cookies We Use
We use the following categories of cookies:
3. Third-Party Cookies
Some cookies on our platform are set by trusted third-party services we use:
- Google Analytics — website usage analysis (Google Privacy Policy)
- Google Ads / Tag Manager — advertising and tag management
- Facebook Pixel — social media advertising measurement
- Razorpay / PayU — secure payment processing (these set session cookies only during checkout)
- WhatsApp Business API — customer support chat widget
These third parties have their own privacy and cookie policies. We recommend reviewing them separately.
4. Managing Your Cookie Preferences
You have several options to control cookies:
Browser Settings
Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent parts of our platform from working correctly.
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Our Cookie Banner
When you first visit our site, you'll see a cookie consent banner that lets you accept all cookies or manage your preferences by category. You can revisit your preferences at any time by clicking "Cookie Settings" in the footer.
5. Do Not Track (DNT)
Some browsers support a "Do Not Track" (DNT) signal. Currently, our platform does not respond to DNT signals as there is no universal standard for how websites should respond. We rely on our cookie consent mechanism instead. You can opt out of optional cookies through our cookie banner.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. We will notify you of material changes via email or a prominent notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.
7. Contact Us
If you have questions about our use of cookies or this policy, please contact us:
RELiVE247 Healthcare Private Limited
📍 Gurgaon, Haryana – 122001, India